Responsible Gaming
Introduction
At Rocket Casino, we believe gambling should be enjoyed as entertainment only. It is never a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, please take a step back and seek help.
Age Verification
You must be 18 years of age or older to gamble in Australia. Rocket Casino is committed to preventing underage gambling. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
Do you recognise any of these warning signs in your own behaviour?
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activity from family or friends
- Gambling with money needed for essentials like rent, bills, or food
- Feeling anxious or irritable when you try to stop or reduce gambling
- Gambling for longer periods than intended
- Lying about the amount of time or money spent gambling
- Using gambling to escape stress, anxiety, or depression
- Borrowing money to fund gambling activities
- Neglecting work, study, or relationships due to gambling
- Failed attempts to cut back or stop gambling
If you identify with any of these signs, help is available.
Self-Help Tools
Rocket Casino offers tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specific period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular notifications during your session reminding you how long you've been playing and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
Contact our customer support team to activate any of these tools.
Support Organisations in Australia
If you need help, these Australian organisations provide free, confidential support:
- Gambling Help Online: www.gamblinghelponline.org.au — Free counselling and information for problem gambling
International Support
If you are accessing Rocket Casino from another country, support is available:
- United Kingdom: GamCare – www.gamcare.org.uk | GamStop – www.gamstop.co.uk
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org
Take Action Today
If you believe you or someone you know has a gambling problem, please reach out for help. These organisations are staffed by trained professionals who understand problem gambling and can provide confidential support. There is no shame in asking for help — taking action is a sign of strength.
Remember: you are not alone, and support is just a phone call or click away.